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Developing Questioning
Skills
In action learning, groups concentrate on building their
questioning skills and extending the range of questions available to them in order to
probe deeply into the complex problems which form the basis of their work. Action learning
contrasts procedural knowledge where we already know what to do, with the ambiguity of the
typical action learning problem chosen precisely because we need to explore what to do and
perhaps even learn new skills in order to solve the problem. In this instance, new
insights come from effective questioning. Some types of questions useful for action
learning are: |
Information Questions
 | Information Questions: How, What, Where,
When, and Why? |
 | Precision Questions: 'What exactly?', or
'How much?', or 'Always?' |
 | Powerful Questions: 'What's stopping
you?' or 'What are you afraid might happen if you. . .?' |
 | Reflective Questions: 'So you're saying
that. . .' |
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Probing Questions
 | Clarifying: 'Are you saying that. . .?' |
 | Understanding: 'Could you explain that
further?' |
 | Offering ideas/Insights: 'Have you
thought of. . . .?' |
 | Digging Deeper: 'What else has
happened?' |
 | Unpeeling Layers: 'And then what
happened?'
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Group Processing Questions
 | How can we help you? |
 | What is happening here now? |
 | Is it helpful/productive? |
 | How are you feeling about the group right now? |
 | What have we learned? |
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Focus on Learning
 | So what have you learned from that?
 | from your personal reflections? |
 | from the case work? |
 | from our work as a group? |
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[Top] [ Working in Groups ] [ Skillful Dissussion ] [ Feedback ] [ Reflection ] [ Questioning Skills ] [ Challenging Assumptions ] [ Reframing and Redesigning ]

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